We've received your pick up request. 🎉

Now all you have to do is wait for our email attached with the air waybill number. No printing required, just use a marker to write down the air waybill number on the sealed poly mailer bag.

You're done! Just wait for the courier to come on the arranged date for pick up.

For a more accurate formulation, please complete our Lifestyle Questionnaire if you've not done it. The password is "eternal_life".

Now what?

After we've received your saliva sample...

1. Genetic Tests

We send your DNA sample for analysis to a world class facility in Singapore for processing

2. Formulation Test

Depending on what you've purchased, We will formulate your fully customised products/report based on your genes and lifestyle

3. Delivery

Your fully customised products will be delivered to your home. If you've only gotten genetic reports, it will be emailed to you.

Have Questions?

We're here to help! Chat with a human by clicking on the chat icon on the bottom right of the page. We will normally reply within an hour from Monday to Friday 11am - 5pm.